I received my card yesterday with instructions to go into the app and activate it. The patent, covers booking a ticket, making sure the card has the right. Moviepass customers say they were charged for cards they. Moviepass announces new annual plan, costs nearly as much. Moviepass, the subscription movie ticketing service, just launched its cheapest plan yet. Moviepass may impose a processing fee charged for initiating a subscription.
What moviepasss problems mean for subscribers cnbc. Using the moviepass mobile app, users checkedin at a supported cinema, and selected a film and showtime occurring within the next 30 minutes. The subscription service allows users to see one movie a day at a theater for a single monthly cost. The optimist may say wow, they just improved the deal. Subscribers can use the moviepass mobile app androidios to check the status of their order andor contact moviepass customer service. Sinemia announced this morning the return of its physical debit card for inperson movie ticket sales, by popular customer demand. Moviepass launches allyoucanwatch movie theater service. The moviepass card itself is actually a credit carda mastercard, to be precise. Moviepass defends abrupt subscription cancellations over termsofservice violations published. I have a problem with moviepass moviepass problems last 24 hours thanks for submitting a report.
Many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using. Many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using the moviepass app instead of a physical card. Moviepass makes their service less awesome geekdad. When you go to the theater, you pay for your ticket using the card just the way you would any other credit card. The first part is a free app in which the user selects the theater, film, and showtime they want to attend. I click on movie card in the menu and it simply gives me the text. Click edit in the top right to change the zip code. Once you receive your moviepass card, you may begin using the service. At the theater, the card will work on the same credit card machine and processor as visa, mastercard and discover, so moviepass expects theaters to treat it as just another card.
The service isnt new, but its become popular among a. It remains to be seen how the new pricing will affect the companys situation. A situation brewing in movie theaters that hinges on card network rules could have broad implications for the entertainment industry. Dear moviepass subscribers, over the past several months, moviepass worked hard to relaunch its groundbreaking subscription service and recapitalize. Moviepass cuts price again, bundles subscription with. Moviepass is apparently having some serious customer. It would be way easy for them to set up a filter to see if anyone was using the moviepass card 1530 times per month, see if it was always at an amc theater, see if it was watching the same movies again and again it would kinda have to be for that. Coupled with the growing number of cinemas that accept the card. Went to the theater was going near there anyway, and attempt to check in for a movie a pop notification says my account is in incorrect status to make reservations. Logged on but no prompt is there to enter the card numbers. Subscribers to moviepass were issued a branded prepaid debit card. Moviepass will be providing subscribers with appropriate refunds for their period of service already paid for. Every time you purchase a ticket online using your sinemia plan there are transaction fees imposed by the payment processors. Its a great deal for you, even if you see just one or two movies a month.
Also their idea of a small fee is 56 dollars a movie. Per an email to members, recent moviepass subscribers can expect a 23 week delay before they receive their card in the mail. Received card, app says card processing in the moviepass. Moviepass app temporarily down while theater loyalty programs. Went on their live chat and havent gotten a response. With moviepass, langdon said shes taking more chances on smaller releases instead of sticking.
Subscribers will not be charged during the service interruption. Cassie langdon holds her moviepass card outside amc. I tried this and, at the very least, it changed the card status from processing to the actual number. Moviepass ceo mitch lowe told the hollywood reporter that they havent decided when the.
This authorizes the ticket price amount on a special. Instead the media focused on whether moviepass was tracking their. At this point, we are unable to predict if or when the. Moviepass officially shut down on saturday, september 14th, ending the. Moviepass clarifies how it does, and does not, track user location. Cassie langdon holds her moviepass card outside amc indianapolis 17 theatre, tuesday, jan. Our app is back up, we appreciate your patience while we solved this issue. Customer service is also available through their website. On twitter, the company responded to user questions saying the process will take.
In a followup tweet, the company acknowledged that the bug wasnt because of its cardprocessor partners and this is not the only major issue moviepass has faced this week. Just checked my moviepass app android device and it says for the moviepass card card processing. Sounds like theyre on life support in the critical condition wing, said. Yesterday it surfaced that moviepass ceo mitch lowe said during a. It should be easy enough to track the transaction history via the link above. Moviepass cant answer important location tracking questions. The setup sounds a lot like the postride tracking uber added and then pulled.
The end could be near for theater subscription service moviepass. Checkin gives a no account error even though i have used my. This probably doesnt mean anything just like the card shipped didnt, but i was just curious to see if anyone else had theirs switch to this. How card network rules help moviepass disrupt the theater. Moviepass defends abrupt subscription cancellations over. As of august 2017, moviepass has changed back to being awesome. Moviepass users apparently hit the exits en masse after it scaled back the number of. Access to my facebook account, and presumably all the information therein. Moviepass has other costs associated with its service that will be part of cogs that wil reduce gross margins too, like the cost of the debit card transaction etc. Moviepass cards shipping on time now, says ceo consumer. Choose any theater with the icon signaling it has the eticketing option. I noticed the card processing message when i clicked on moviepass cards in the app menu. Moviepass if you dont buy that ticket within 30 minutes, the money comes back to us. After linking your moviepass card to the moviepass app, you can use the.
Even assuming moviepass eventually gets a gross margins up to a number like 18% that is a really skinny gross margin. So far, i havent been able to find a theater that doesnt support the service. Moviepass subscribers drop over 90%, from 3 million to 225,000. Moviepass is an appbased subscription service rekindling americas love affair with going to the movies. Moviepass is a subscription based movie ticketing system. Moviepass at this writing, moviepass offers two plans. Moviepass will bill upon subscription to the service and then will bill based on the date you receive your card pursuant to the terms of your subscription, unless either party seeks to terminate.
Subscribers will not need to request a refund or contact moviepass customer service to receive a refund. There was lowe boasting about moviepass location tracking, then. This moviepass hack is essential knowledge for anyone who. Meanwhile, moviepass has experimented with a range of subscription schemes in the past year. My first attempt to see a movie failed after following the directions list here saying something about my account not being in the right state or something.
These are the two key ingredients for using moviepass. Unlimited movies with moviepass a challenge for theaters. The card allows moviepass to work in every theater in the u. The moviepass app does require locationtracking to be enabled. Citing an unprecedented volume of traffic,the moviepass team currently expects production on new cards to take a little longer, stating. So far this year, ive seen 58 movies in the theater. Went to my profile and where moviepass card is it says processing.
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